gate repair brooklyn66 Cheever Pl
Brooklyn, NY 11231
Thank you Doctor Gate for a great job. I called for emergency repair on our roller shutter. Kay answered and was very polite over the phone. She told me she is sending a technician right away. Terry showed and was very professional, diagnosed the issue and had everything on his truck. He looked very professional and was equipped to perform the work on the spot. We discussed on a reasonable price and once agreed he proceeded and performed the work the same day. I can say only good things about the service of Doctor Gate.
I was grateful to have found Doctor Gate a couple of years back when the roller shutters on both our stores were broken. It was a major plus that it was a mobile business that performed the repairs right in our store, which meant that we, the customers, wouldn't have to muck around with taking down the roller shutters and then taking them to a work shop and waiting for weeks until they were repaired! (This could be a disaster and a serious time consumer) I'm glad to say that we're return customers, as we just had Doctor Gate back to re-tension one of our shutters, which was another great experience. With his friendly and professional service, we'll definitely be calling Doctor Gate back for any future shutter repairs!
You never really know that there are companies in New York that will come to you any time, until you need one. And I needed one... The main loading dock garage gate stopped responding at about 7.At 10 we gave up on trying to fix it on our own, and looked for help. Dor from the gate doctor is the one we chose to hire.Quick and efficient, know what he is doing.25 minutes (All by himself!!) and the garage gate back to work.So now I know who to call in case the garage gate will stuck again. And I suggest you do the same.
Although it has been a while since they serviced the gate, they returned today to fix a minor problem (Which is not result of their previous work). They did not charge me for the service, just smiled and were happy to help. Very rare today among contractors.
Got the yelp deal, it cost me $25, and it saved me $25 for the maintenance.The technician name Marco, and he is such a great guy, so I feel little bad not to give the service 5 stars.But he was 15 minutes late:he did call to inform us so I guess nobody is perfect.He did not try to sell us any extra parts of repairs(one company tried to sell us a whole new gate!!)and he told us that the gate is in great condition. We paid $70 and the tax, instead of $95, and I can say I got the service I wanted. No extras, no hidden fees.Purely what you need when you have a gate that operate every day, and just need some greasing after it started to be noisy.
As a general contractor, who deal with different contractors almost every day, I am confident enough to recommend the guys from Doctor Gate for installing 2 rollup steel doors for one of my commercial projects in Williamsburg New York. Not many contractors can promise day and time and actually show up at the day and time agreed, and do the installation the same day as they guaranteed will happen. The doors were the prefect final touch to the store we designed and built in Manhattan. Doctor Gate made both gates motorized and painted the covers and the side tracks of the rollups black. The landlord was happy, the architect was happy, and this review is the best proof that I am happy as well.